Moonshot Support

How do I restore my purchases?

Open the in-game Settings screen and tap Restore Purchases. Your $0.99 extras are tied to your Apple ID, so they come back on any device signed in with the same Apple ID — at no extra charge.

How do I unlock Sock?

Sock joins you through the daily ritual: feed Sock once a day, and after seven feed-days he's yours. Missing a day never resets your progress — it just waits for the next time you play. No purchase is involved; Sock is earned.

Where is my progress saved? Will I lose it?

All of your progress — records, coins, stars, upgrades, and unlocked characters — is stored on your device. The game has no account and no cloud sync of its own, which keeps it private and fully offline. The trade-off: if you delete the app, that progress is gone for good, and it does not move to a new phone by itself. (A full iPhone backup to iCloud or a computer does include the game's file, so restoring a backup onto a new phone can bring your progress along.)

Are there ads? Is my data collected? Can I buy coins?

No, no, and no. Moonshot has no ads, collects no data, and never sells coins or stars — those are always earned by playing. The only things money can buy are a few optional extras, and none of them are needed to finish the game.

What do the $0.99 extras do?

There are four, each a one-time purchase — buy once, keep forever. Three are flight trails (fart, rainbow, bubble), which are purely decorative and change nothing about how you fly. The fourth is Uncle Meatball, a bonus character who genuinely is strong: he's the heaviest slammer in the game. To be straight with you, he does make some runs easier. He is not required to reach the Moon — every critter in the game can get there, and the free starter Grubb is a well-rounded flyer — but he is a real character, not a costume.

A purchase didn't go through / I was charged but didn't get it

First try Settings → Restore Purchases. Purchases and refunds are handled by Apple; you can also request help or a refund at reportaproblem.apple.com. If something still looks wrong, email us and we'll help.